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Shipping & Delivery

Shipping & Delivery Policy

Thank you for choosing MOTOOLTECH  for your purchase. Please take a moment to review the following shipping and delivery details.

Shipment Processing Time

  • All orders are processed within 1-2 business days. All products and parts include tracking numbers for your convenience, Orders are not shipped or delivered on weekends or holidays.
  • In case of high order volumes, please expect potential delays. If a significant delay is anticipated, we will notify you promptly via email or phone.

Shipping Rates & Delivery Estimates

  • We offer free shipping on all orders. Estimated delivery times are as follows:
    • 7–21 business days, depending on your location and the carrier.
    • Delivery delays may occur due to unforeseen circumstances like weather events, holidays, or carrier disruptions.

Shipping Providers

We work with leading shipping partners to ensure reliable delivery:

  • UPS
  • Seafit
  • FedEx

These carriers ensure that your order arrives safely and promptly.

Unloading Requirements

For smooth and safe unloading of your products, appropriate equipment and facilities are necessary. This includes a forklift or crane to handle the equipment once it arrives.

If your location does not have the required unloading equipment, we offer an alternative. You may opt for delivery via a flatbed truck with crane service for an additional $80 fee. This service will include the use of a crane to unload the equipment from the truck.

Please ensure that your delivery location has:

  • Sufficient space for maneuvering the equipment.
  • Level ground or a loading dock to facilitate the unloading process.
  • In cases of home delivery, the unloading requirements remain the same.

Shipment Confirmation & Tracking

Once your order ships, you will receive an email with tracking details. Please allow up to 24 hours for the tracking information to become active.

Customs, Duties, and Taxes

MOTOOLTECH  is not responsible for customs duties, taxes, or any other fees incurred during shipping. Any such fees are the responsibility of the customer.

Damages & Claims

We are not liable for products damaged or lost during transit. In the event of damage, please contact the carrier directly to initiate a claim. Retain all packaging materials and damaged items for inspection.

International Shipping Policy

  • Currently, MOTOOLTECH  only ships within the United States.

  • Cancelling Shipments

    • If you need to cancel your order, please contact us directly before your shipment has been dispatched. 


Contact Us

If you have any questions or need further assistance, please reach out to us:

  • Email: contact@MOTOOLTECHUS.COM 
  • Phone: [1 888 884 4909 ]